“Customer” means any individual, sole trader, partnership, company, or legal entity purchasing goods from the Company.

“Goods” means all packaging products, eco-friendly products, hygiene supplies, food containers, aluminium products, cleaning products, and related items supplied by EASY SUPPLY LTD.

“Contract” means the legally binding agreement formed upon our acceptance of an order.

2.1 All orders are subject to acceptance by the Company.

2.2 A Contract is formed only when the Company issues an order confirmation.

2.3 The Company reserves the right to refuse any order at its discretion.

2.4 These Terms apply to both business (B2B) and consumer (B2C) customers unless otherwise stated.

3.1 All prices are displayed in GBP (£).

3.2 VAT will be charged where applicable in accordance with UK law.

3.3 Full payment is required prior to dispatch unless a written credit agreement has been approved.

3.4 The Company reserves the right to amend pricing prior to order confirmation.

3.5 Payment methods accepted will be listed at checkout.

4.1 We offer Two Day Parcel delivery within mainland United Kingdom.

4.2 Delivery Charges:

• Orders under £100: £4.99 delivery charge.
• Orders £100 and over: Free Delivery.

4.3 Delivery times are estimates only and are not guaranteed.

4.4 Risk in the Goods passes to the Customer upon delivery.

4.5 The Customer must inspect goods within 48 hours of delivery and notify us of any shortages or damage in writing.

4.6 We shall not be liable for delays caused by courier service interruptions, incorrect delivery details provided by the Customer, or force majeure events.

5.1 Ownership of the Goods shall not pass to the Customer until full payment has been received in cleared funds.

5.2 Until ownership passes:

• The Goods must be stored separately and clearly identifiable.
• The Company may repossess Goods if payment is overdue.
• The Company reserves the right to enter premises to recover unpaid Goods where lawful and reasonably required.

6.1 Consumer customers may have a statutory right to cancel within 14 days under the Consumer Contracts Regulations 2013.

6.2 Returned Goods must be unused, unopened, and in original packaging.

6.3 Business customers do not have automatic cancellation rights unless agreed in writing.

6.4 Refunds will be processed within 14 days of receiving returned Goods (where applicable).

6.5 Hygiene products, opened packaging, custom-made items, and clearance goods may be non-returnable.

7.1 The Company’s total liability shall not exceed the total value of the Goods purchased.

7.2 The Company shall not be liable for loss of profit, loss of business, or indirect/consequential loss.

7.3 Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

The Company shall not be liable for failure or delay due to events beyond reasonable control including (but not limited to) natural disasters, strikes, government restrictions, or transport disruption.

All website content, branding, images, product descriptions, and logos remain the property of EASY SUPPLY LTD and may not be reproduced without written permission.

Personal data is processed in accordance with our Privacy Policy and UK GDPR requirements.

These Terms are governed by the laws of England & Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England & Wales.