Accessibility Statement

Easy Supply LTD (trading as Easy Supply) is committed to making our website usable by as many people as possible, regardless of ability or technology. We want everyone — including people with disabilities, and people using assistive technologies — to be able to browse our products, understand the information we provide, and place orders with confidence.

We recognise our responsibilities under the Equality Act 2010, which requires service providers to make reasonable adjustments so that disabled people are not placed at a substantial disadvantage. Accessibility is an ongoing part of how we build and maintain this site, not a one-off exercise.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These internationally recognised guidelines, published by the World Wide Web Consortium (W3C), help make web content more perceivable, operable, understandable and robust for a wide range of users.

We treat WCAG 2.1 AA as a target that guides our design and development decisions. While we work towards full conformance, we do not claim that every page and every element currently meets this standard in all situations — see the known limitations below for an honest account of where gaps may remain.

To make our site more accessible, we apply a range of good practices during design and development, including:

• Semantic HTML — using proper headings, landmarks, lists and structure so content is meaningful to assistive technologies.
• Keyboard navigation — aiming to make interactive elements reachable and operable without a mouse.
• Colour contrast — choosing text and background colours that aim to meet AA contrast ratios for readability.
• Alternative text — providing descriptive alt text for meaningful images so screen reader users understand them.
• Responsive, mobile-friendly layouts — designing pages that adapt to different screen sizes and support zooming.
• Readable fonts and spacing — using clear typography and sensible line lengths and spacing.
• Clear form labels — associating labels with inputs and providing helpful error messages so forms are easier to complete.

Accessibility is considered as part of our normal build process, and we aim to keep improving these measures over time.

We aim for our website to work well with commonly used technology, including:

• Modern browsers — recent versions of Chrome, Firefox, Safari and Edge on desktop and mobile.
• Screen readers — widely used tools such as VoiceOver, TalkBack and NVDA, in combination with a supported browser.
• Assistive technology — support for keyboard-only use, browser zoom and text resizing.

The exact experience can vary depending on the specific combination of device, browser and assistive technology, and on how each tool is configured. If you encounter a problem with a particular setup, please let us know so we can investigate.

We want to be honest about where our website may not yet fully meet our accessibility goals. Current known limitations include:

• Third-party content — some elements provided by external services, such as payment pages and embedded widgets, are outside our direct control and may not fully conform to WCAG 2.1 AA.
• Older product images — some older product images may lack complete or descriptive alternative text; we are working to improve alt text as we review and update our catalogue.
• Ongoing improvements — as our product range and content grow, individual pages may temporarily fall short of our target while we identify and fix issues.

We are actively working to reduce these limitations. If any of them prevents you from using our site or completing a task, please contact us using the details below and we will do our best to help.

If you have difficulty using any part of our website, or if you need information in a different format — for example a document read out over the phone, larger text, or details provided by email — we are happy to help.

Please tell us:

• the page or product you were trying to use (a web address is helpful);
• what you were trying to do;
• the problem you experienced, and the browser or assistive technology you were using if known.

You can reach us by [email protected] or by phone on +44 7956 786011, and we will do our best to provide the information or assistance you need in a reasonable way.

We welcome your feedback on the accessibility of Easy Supply. If you find an accessibility barrier, or have a suggestion for how we could improve, please let us know:

• Email: [email protected]
• Phone: +44 7956 786011
• Company: Easy Supply LTD (registration no. 16202697)
• Address: Registered Office: Flat 200 Edinburgh House, Edinburgh Gate, Harlow, CM20 2TJ, United Kingdom — Trading/Warehouse: Unit 6 Marshall Paving, Cattlegate Road, Enfield, EN2 9ED, United Kingdom

We aim to acknowledge accessibility reports and respond within a reasonable time, and to keep you informed if a fix will take longer to put in place. Your reports genuinely help us find and prioritise improvements.

We review this Accessibility Statement periodically and update it as our website changes and as we make improvements. The date at the top of this page shows when it was last updated.

This statement reflects our current position and good-faith efforts to improve accessibility. It is not a guarantee that every part of the site meets WCAG 2.1 AA in all circumstances, and it does not affect your legal rights.